Stop Paying $146K/year for Phone Tag

Your pharmacist spent 6+ years in school to provide clinical care — not answer "is my prescription ready?" 150 times a day.

72%
Calls fully automated
$5,662
Monthly savings
47 sec
Average call time
Live Demo
Interactive
What the patient sees
9:41 100%
O
Olive Pharmacy
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What the pharmacy sees
Staff Dashboard
Live
106
Auto-completed
3
In queue
2
Need attention
LIVE CALL
0:00
Pt
Identifying...
Verifying patient
AI Processing
STT
Speech recognition
NLU
Intent classification
ID
Patient verification
Rx
PMS lookup
T0
Tier classification
OK
Action executed
Completed Today
0
Complete a demo call to see results

The $67,000 Problem

Independent pharmacies are closing at 1+ per day. Here's why your phones are killing your business:

150+

150+ calls per day

Each refill request takes 5-10 minutes of staff time. That's one full employee just answering phones.

40+ hrs/week on phones
$146K

$146K answering "is it ready?"

Your pharmacist earns $70/hour to provide clinical care. Instead, they're doing call center work.

73% report high stress
1+/day

Can't compete with CVS

Big chains automate everything. You're stuck doing it manually. The gap keeps growing.

1+ pharmacy closes daily

The 4-Tier Solution

AI handles what it can. Humans handle what they should. Every call gets the right level of attention.

T0

Full Automation

Simple refills, status checks. AI handles completely — zero staff time.

72%
of all calls
T1

Tech Approval

Transfers, insurance questions. AI collects info, tech clicks approve.

18%
of all calls
T2

Pharmacist Required

Drug interactions, clinical questions. AI preps context, RPh takes call.

8%
of all calls
T3

Manager Escalation

Complaints, complex issues. Rare cases that need human judgment.

2%
of all calls

This Isn't a Cost — It's an Investment

You can't compete with CVS by working harder. Compete by working smarter.

$5,662
Monthly net savings
$67K
Annual savings
3 mo
ROI payback
108
Calls/day automated

Based on 150 calls/day, 72% automation rate, $25/hr staff cost savings

How It Works

Simple integration with your existing systems. No hardware. No disruption.

1

Patient Calls

Your same number

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2

AI Answers

Natural conversation

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3

PMS Lookup

Pioneer Rx, Liberty

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4

Auto-Process

Or route to staff

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5

SMS Confirm

Patient notified

Enterprise-Grade Security

HIPAA compliant. We're a Business Associate — you stay protected.

AES

AES-256 Encryption

Data encrypted at rest and in transit

BAA

BAA Included

We sign Business Associate Agreement

0

Zero PHI Retention

Data processed, never stored by AI

6yr

Audit Logging

6-year compliant record keeping

3x

On-Premises Processing

PHI stays on your Mac Minis

MFA

MFA Required

All access multi-factor protected

Built to Never Go Down

Your previous system went down. Ours won't. Three on-site Mac Minis with automatic failover in under 30 seconds.

Active
Primary Node
Mac Mini M4 Pro / 48GB / 1TB
  • AI Voice Pipeline
  • Local LLM (Llama 70B)
  • PMS Bridge
  • Patient Database
  • HIPAA Audit Log
Hot Standby
Failover Node
Mac Mini M4 Pro / 48GB / 1TB
  • Synced in real-time
  • Takes over in <30 sec
  • Identical configuration
  • Health check every 30s
  • Zero data loss
Disaster Recovery
Backup Node
Mac Mini M4 / 32GB / 512GB
  • Hourly snapshots
  • 6-year audit archive
  • Call recording backup
  • Off-site replication
  • Manual failover ready
99.99%
Uptime SLA
<30s
Failover Time
3
Redundant Nodes
0
Single Points of Failure
All Systems Operational -- 0 Incidents This Month

50+ Modular Components

Every feature is an isolated module. Update one without touching the rest. No full reimaging. No system-wide rollbacks. Swap a single component across the 3-node cluster with zero downtime.

Voice Pipeline Patients Prescriptions Prior Auth Inventory Tier Engine Automations Audit Trail PMS Bridge Drug DB Auth / MFA Security + 38 more

The previous system went down because it was monolithic -- one failure took everything offline. Our modular design means one module can fail or be updated while the rest keep running. Combined with 3-node redundancy, you get rolling updates with zero downtime. See full architecture -->

Ready to Free Your Staff?

Let your pharmacist do what they're trained for. Let AI handle the phones.

Schedule a Demo
Or call directly: (385) 461-4164